SIME DARBY AUTO HYUNDAI OFFERS INNOVATIVE SERVICES

Published on February 22nd, 2011

Sime Darby Auto Hyundai Sdn Bhd recently launched a series of innovative services to cater to the growing needs of its customer base and to ensure greater customer satisfaction. Among the services introduced were the Quick Service and 24-Hour Key Drop facility.

This move is in line with Hyundai’s new brand concept of providing customers with service experiences beyond their expectations. Quick Service, an innovative service by the company, offers customers a quick and efficient solution in getting their vehicles undergo maintenance. Services offered under the Quick Service include:

Wiper blade change

Battery check and change

Spark plug change

Drive belt change

Coolant hoses change

Air conditioner belt change

Lubrication service

Oil & filter change

Transmission fluid change

Power steering fluid change

Radiator fluid change

Fuel filters change

Air filter change

Tyre pressure check

Tyre change

Tyre rotation

Wheel alignment & balancing

Front and rear brake pads change

The new Quick Service is currently available at Sime Darby Auto Hyundai outlets in Glenmarie (Shah Alam), Old Klang Road (Kuala Lumpur) and Plentong in Johor Bahru. Customers who wish to send in their cars for Quick Service are advised to call in and make an appointment prior to sending their cars. To ensure efficiency for this service, customers are also requested to provide sufficient information about the service required when they call in for an appointment. Quick Service numbers are as follows:

Glenmarie, Shah Alam (017 699 1147)

Old Klang Road, Kuala Lumpur (017 699 0807)

Plentong, Johor Bahru (07 357 6868)

“We have allocated two service bays for the Quick Service programme and two technicians to each vehicle. The Quick Service team will prepare the necessary part that needs to be changed even before the arrival of the vehicle to ensure quick turnaround,” said Mr Dennis Ho, Director of Sime Darby Auto Hyundai Sdn Bhd.

“The Quick Service is convenient for busy people who are always on the move. With quick service, customers need not wait impatiently for hours at the service centre,” added Mr Ho.

Apart from Quick Service, Sime Darby Auto Hyundai also introduced the 24-Hour Key Drop facility at its Elite Dealership outlet at Glenmarie. With the 24-Hour Key Drop facility, customers can now drop their cars at any time of the day without having to make an appointment.

All the customers need to do is to fill up a form, place their car keys in the 24-Hour Key Drop envelope and drop it into a secured designated box. This service also comes with a free car wash.

words & pix: Hyundai

Comments

  1. Posted by Jeffrey Loh on May 10th, 2014, 19:35

    Are you open on Sunday?
    What is your address in Glenmarie, Shah Alam?

    Regards,

    Jeffrey Loh

  2. Posted by haznajims on May 26th, 2014, 18:51

    please contact them directly.

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