Ferrari introduces exclusive new customer care service with free seven-year Ferrari Genuine Maintenance Programme

Published on November 2nd, 2011

Ferrari announces a new customer care service: clients ordering a Ferrari California, 458 Italia, FF or 458 Spider from the authorised dealership network will be entitled to a free seven-year scheduled maintenance programme.  This service commences in Malaysia from today, and will be progressively available in all Ferrari markets, covering all global authorised dealership networks.

Genuine Maintenance is Ferrari’s exclusive service that ensures that its cars are maintained to the highest standards to meet the company’s strict requirements for safety, performance and reliability. The programme is unique – this is the first time a car manufacturer offers such cover and is evidence of the attention paid by Ferrari to ensuring its clients enjoy the maximum peace of mind. The Genuine Maintenance programme covers each individual vehicle, and thus extends to any eventual subsequent owner during the entire seven-year period.

The programme covers the scheduled maintenance at standard service intervals (20,000 km, or once a year, with no restriction on total kilometres) along with the relative original spare parts, engine oil and brake fluid. The advantage to the owner is the assurance that the vehicle will be subject to regular annual inspection by Ferrari-trained personnel using factory-approved dedicated diagnostic equipment.

With the introduction of the Ferrari Genuine Maintenance seven-year programme, the Prancing Horse continues to set the standard throughout the industry for customer care.

words & pix: Ferrari S.p.A.


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